At City Car Detailing, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

 

1. What Information We Collect
   • We may collect the following types of personal information when you interact with us:
     • Your name
     • Email address
     • Phone number
     • Vehicle details (make, model, condition)
     • Booking or enquiry details
     • Any other information you provide via contact forms, emails, phone calls, or social media.
   • We also collect non-personal information such as website traffic data through cookies and analytics tools.
2. How We Collect Your Information
   • We collect personal information through:
     • Booking forms or quote requests on our website
     • Direct communication via email, phone, or SMS
     • Contact through social media platforms
     • In-person visits or when you drop off your vehicle
3. How We Use Your Information
   • We use your personal information to:
     • Process bookings or service enquiries
     • Communicate with you regarding your appointment
     • Send booking reminders, confirmations, or follow-up messages
     • Provide customer support and respond to questions
     • Improve our services and customer experience
     • Send occasional promotional offers (only if you have opted in)
4. Disclosure of Information
   • We do not sell or share your personal information with third parties, except when:
     • Required by law or legal authorities
     • Needed to process payments via trusted third-party providers
     • Necessary to carry out our services (e.g., communication with staff)
5. Data Storage and Security
   • We store your information securely using trusted systems and platforms. Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.
6. Accessing or Updating Your Information
   • You can request to access or correct your personal information at any time by contacting us at:
     • Email: