Jin Ban
Silverwater, NSW
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
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Video
Working Hours
Jin Ban is available on these times.
Monday
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07:00 AM - 07:00 PM
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Tuesday
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07:00 AM - 07:00 PM
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Wednesday
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07:00 AM - 07:00 PM
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Thursday
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07:00 AM - 07:00 PM
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Friday
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07:00 AM - 07:00 PM
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Saturday
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07:00 AM - 07:00 PM
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Sunday
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OFF
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Services
Location
Silverwater, NSWCustomer Reviews
Guest
Very professional, the floor cleaning is spotless. very satisfied
Nathan
Great results
Guest
Efficient ; friendly , communicative ; took care
Guest
He accidentally damaged 2 pot plants during the cleaning and sealing process. Which is ok as they were left by the previous owner. He cleaned up all the mess and left them on the driveway (I told him to leave there) it did cost me some time to wrapping up fragments and put in bags and leave in the bin. Apart from that, he did a good job and we had good communication during the work, so we are all good.
Guest
good work, explained what was to be done, no problems.
Guest
Hi Jin was very professional and explained the steps of the process .
Krys Button
A job well done happy with the result
David Muller
Jin Ban has done a perfect job restoring our lift vinyl floor looks brand new it was 10 years old.
David M Building Manager Balmain Cove
Karon McGrath
Jin was professional, and hard working delivering on a promise.
He was frustrated that some of the embedded salt sand didn't budge after acid process but got most of it.
He su
ggested each six months have it cleaned which we will do, and prefer to have Jin as our tecnician.
Jin| distinction for customer service and professional job
thank Karon and Paul McGrath
Guest
Jin Ban was extremely methodical. He applied three different test samples to the floor to see which treatment would work best. When sorted on a method, he was highly attentive to detail. The results are amazing, especially considering the condition at the start of the job. He was very polite and managed the workspace well, leaving no mess. We can't recommend him highly enough!
Guest
friendly and professional.
Guest
Happy with job and no damage to skirting boards or new kitchen.
Guest
Great experience Jin was very friendly, did an amazing job. Very impressed!!! Will get them back next time!!!
Guest
Thank you Jin. My floors haven’t looked as good in a long time. The vinyl was stripped and sealed with a high gloss finish. Very quick and very professional. The company has excellent communication with their clients. Thanks again Jin and Tile
Guest
Jin Ban helped us to do an acid cleaning of the front boundary brick wall of our house, which had an efflorescence problem from limestone pier caps that hadn't been sealed properly. Arrived at the appointed time. Did a great job cleaning the bricks. Answered my questions. Very happy with the job. Would hire again.
Guest
Jin Ban was prompt and polite. He did a wonderful job with the tiles. He scrubbed and scrubbed. He made the really dirty tiles look like new again. I’m very pleased.
Guest
The tiles looked great till I washed then and the shine went from the tiles . We call Ben and first call he told my husband that they didn’t do the job , the next call Ben hang up the phone as soon as he new it was me we called back and guess what the phone was turned off. Next call Department of fair trading
Guest
Great job - we can’t believe how clean our patio is now! Thank you.
Sandra Harrison
Lovely to work with did a great job!
Andrew Hollo
Stone tiles were cleaned and resealed. Jin did a good job.
Happy to recommend this group.
Stella Angelo
We are so happy with the Service and results. Also we used their tiler Raaj, to do some specialised sealing. All 5 star.
Lydia Amanoel
It was a good experience, very helpful and worked with the dealership to find suitable time. Thanks you
Guest
Felt a bit pricey when quoted but can't argue with how much better the tiles look for the clean and seal. Jin Ban did well navigating around planters, timber and courtyard walls. The before and after photos would look good in any brochure!
Guest
My tiles look amazing! I wish that I had got them done sooner but now I just enjoy looking at them
Guest
Jin was efficient, friendly, and excellent at what he did.
Guest
Friendly technician, efficient
Updates texted regularly
Guest
My patio looks lovely. Jim and his partner did a great job. Would definitely use Tile Cleaners again.
Guest
Now I’m looking forward to sitting on balcony looking at lovely tiles. So pleased
Barbara
Giulio Katis
Jin Ban was professional, worked efficiently and did a good job. The only comment regarding the work was that a couple of stains were left that would have required stronger chemical treatment. These were not in obvious areas, so it is not a big deal. Though I am wondering if next time they could be spot treated to be removed, rather than requiring the whole cleaning to be done with stronger chemicals. The work was quoted as three hours but Jin completed it in about two.
Jan James
I am very happy with the final surface of my tiles.
Garth Chapman
I paid $880 for 55 minutes work to get a result I can get on my own. Thought I would get a much better result. Worst value for money job, I have ever had. I would never recommend the company. However, Jin was polite. Overall, extremely disappointed with the result considering the price.
Guest
Not happy with the low quality work done in haste
Guest
Jin Ban was proficient , in the work he undertook however I will not use Tile and Grout Pro again as, I requested slate repairs , was asked by a person at Tile
Anne Quinlan
The work was carried out efficiently and the finished work looks great.
James
Jin attended on time and went over my concerns. He explained everything from cleaning to sealing process.
Rebecca Wells
Absolutely amazing experience! From the professionalism of Jin to the end outcome of our deck! Brilliant! Thank you!
Fiona Rankin
Jin did an outstanding job on cleaning the tiles. He even managed to remove rust stains, and navigated into difficult and small corners to remove stains. I would highly recommend Tile and Grout Pro.
Guest
Jin was on time and took great care and attention to detail, our slate is very old and we hadnt sealed it for over 15yrs Jin explained to us if slate isnt sealed regularly damage is done overtime even though Jin would of preferred a better finish for us we loved the final outcome of the sealing. Would highly recommend Jin for a caring professional work!
Guest
The technician left shoe prints and marks in the sealing on all slate floors and also marked the wooden floor leading to the kitchen by wiping the floor with the rag he used for sealing the slate in the kitchen. I’ve tried to remove the marks to no avail.
I realise he did not do this deliberately however am disappointed in the finishing of the sealing. All of the flaws only started to show through more than 24-48 hours after the job was completed and only noticed when the rooms were in a certain light.
I arranged for an inspection of the work for 9am Tuesday 30th December however no one turned up and I did not receive any phone call or text message to advise why not.
Guest
Jin Ban
Guest
Great work Jin!!!
Guest
Excellent job and would highly recommend their services. They are very knowledgeable in their field and makes you feel comfortable and confident that the job will be completed to what you expect.
Guest
Jin was very helpful, worked hard to clean old sealer off the tiles and reseal them. But the basic problem, effloresence coming through the tiles, has got worse. He recommended a low viscosity penetrating sealer. It is not sealing anything. In my opinion I need a surface sealer to prevent evaporation from the surface that brings the dissolved salts up. Do you have anyone with experience with this problem on terra cotta tiles?
Guest
Top job ... very professional outfit - would highly recommend them
Guest
Left a real mess in a drain that doesn't drain away and the chemicals shouldn't have been put in the drain anyhow
Also no receipt has been forthcomingjQuery21103724226599496496_1601592891654?
Guest
Before Jin another technician was sent who tried to increase the price. This was stressful but in the end Tile cleaners honoured the original quote and Jin the new technician did an excellent job and was very pleasant.
Guest
Thank you Jin and your team for excellent work yesterday and cleaning up afterwards. The sandstone looks amazing!
Guest
Jin did an amazing job! The tiles are sparkling and look brand new. He was very friendly and made sure to get every corner of each tile. I called a few places before hand but no one was as polite and open about the safety precautions with covid. You guys were the only company that let me know Jin is vaccinated and wears a mask. With a young family I appreciate this. Contact was GREAT leading up to the clean and had emails coming through reminding me. Will definitely recommend you guys to family
Guest
Big job, did find a few spots that were not quite clean, clean those my self, I was not worried about the few spots missed, they must have been hard one to move? Jin was a nice guy
Guest
Jin was excellent. No complaints what so ever.
However, the back of office was a disgrace.
Poor comms, poor quoting and lack of transparency.
Guest
Wonderful job and very responsive. We highly recommend this team.
Guest
The booking system, customer service and communication is outstanding, both from head office and technician.
Our floor took a long time - 24hrs to dry, which we were not expecting so would advice to be prepared for that, weatehr dependant. (we had rain)
The follow up of our concerns by customer service and technician was prompt and couldnt ask for more.
Guest
Jim did an excellent job cleaning and sealing my pool area tiles. Thanks
Guest
Jin was exceptional - he cleaned our tiling on the patio and round the pool till it looked like new. He discussed the best type of sealant for our travertine pavers and made sure he really covered the whole area, even into the corners. We’ll be recommending him to everyone.
Cheryl Perth
Great technician, great service, on time and courteous.
There was an issue with attention to detail in the master bathroom, where solution had leaked into cabinetry areas.
However luckily no damage, just some inconvenience.
But here is the important part - communication regarding this was swift and apology fast and honest.
Thank you.
Gabriel Amcha
Jin was punctual and knowledgeable
Done a great job
Nikola Popovic
Jin was very professional, early to the job
Gail Wong
Jin was on time, friendly, professional and efficient. I've used Tile and Grout Pro before and will again.
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