Frank N
Panania, NSW
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
Photos
Video
Working Hours
Frank N is available on these times.
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Monday
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07:00 AM - 07:00 PM
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Tuesday
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07:00 AM - 07:00 PM
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Wednesday
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07:00 AM - 07:00 PM
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Thursday
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07:00 AM - 07:00 PM
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Friday
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07:00 AM - 07:00 PM
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Saturday
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07:00 AM - 07:00 PM
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Sunday
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07:00 AM - 07:00 PM
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Services
Location
Panania, NSWCustomer Reviews
Guest
Frank was very good with his customer service, letting me know when he was arriving and working hard to produce a very good result. Unfortunately, out tiles to be replaced were very solidly attached to the slab and took a lot of effort to remove - but Frank kept on going until he got the tiles up and replaced them with our replacement tiles. It is a messy business, but Frank did a good clean up and was very customer focussed.
Guest
Excellent work; takes great pride in his work and doing a quality job for his client.
Guest
Courteous, professional and good quality work
Graham Wheatley
Great service - exception tradesman -
Jelica Orasanin
Excellent service, did a great job grouting. I would use their service again.
Georgina Badelt
I am taking this job to N cap, I was s lied to be the booking agent, over charged and job incompleat.
Karen Dalton
Great service and really happy with the work. Communication was excellent
Guest
Frank was excellent and his finished product was faultless
Christina Rocca
Job competed on time. Very professional I would highly recommend. Frank was a professional Neat and clean thank you
Guest
Frank was great. He assessed the situation, recommended the treatment he thought most suitable for the outcome I was after, communicated with all of the required parties and got on with it.
Guest
Excellent
Guest
Frank did a reasonable repair job, although he did chip a tile . Less impressive was the amount of tile and grout that made it's way into the pool that I then had to try and scoop out
Alex Pacey
Turned up on time, the bathroom was left in a nice clean state. The work looked looks wonderful. He also advised on how to care for the grout/silicon to prevent future problems
Rowan Hayes
Frank did a good job, with explanations all rhe way through.
Guest
Frank explained what caused the problem with the grouting and how the new process would fix the problem.
Guest
Frank was very helpful and done a great job. The shower recess would have looked better if the grout had straight lines , however this was no fault of Frank’s , unfortunately this was due to the tiles having a bevelled edge. I am happy to see the newly grouted edges look clean and white again.
Guest
Very nice job thank you
Guest
Really nice clean job
Guest
Friendly prompt service.Well explained,
Guest
Frank is an excellent tradesman
Guest
Mr and Mrs Henry Lee from Freeman’s Reach.
The tiler was pleasant, professional and well mannered.
The finished job looks great.We are very pleased with the
service. Thankyou.
Brad Larkham
Dealing with Tile and Grout Pro was a very enjoyable experience. They were professional and efficient and did everything they said they would do. Highly recommended!!
Alida Walsh
Frank was courteous and efficient. The end result looks fresh and feels like a new shower stall.
Guest
Frank did a good job, came on time, completed on time, attention to detail, cleaned up, listened to what was needed, overall very satisfied, price a little on the higher side, but overall, no complaints, good job and definitely recommend Frank.
Guest
Did a good job replacing some cracked tiles on our kitchen floor. Very happy with the work.
Guest
Communication regarding change of arrival time was poor. I had to ring to find out that appointment had changed from morning to afternoon. I understand there was a problem with a previous job however there needs to be better communication. Apart from that very pleased with the work carried out.
Lindy Broadhead
Frank was very professional, polite and approachable. An asset to your business
Guest
Frank was fantastic! However the time of booking went from 9am changing to 12pm the day before to several phone calls and finally showing up just after 4pm. NOT HAPPY!!!
I asked the lady whi rang the day before the booking to change time if I could pay by bank cheque and was told yes only to find out that you can't. Again NOT HAPPY.
The job was great but custoner service sucks.
Guest
Prompt and efficient with some good advice and tips.
Guest
Frank was amazing and efficient. The job he did was excellent. Knowledgeable and friendly.
The booking system is clumsy and messy eg, times, dates.
My deposit was extracted from my card twice.
At the end of the day, after lots of back and forth, job done on the day I requested.
Guest
Frank was very professional and polite. He even arrived early - we received a text half an hour before arrival to say that he was on his way. He did a very good job replacing four tiles in our bathroom, especially two of which were quite difficult. When we realised that we could not close the bathroom door where two of the tiles had been replaced, he returned promptly and relayed them. We would definitely use Frank again for any tile work and would recommend him to others.
Rick Nassar
Hi
Still waiting for a resolution.
Many factors contributing to my score.
Rick
Warwick Adams
Francisco was very professional and helpful - did an excellent job
Jodie Baker
Hi there
Frank was very professional and his quality of work was excellent. I have no issues with his service other than he turned up 30 mins early, and I would have preferred he was on time. The other issue I have is that the charge was $465 for around 10 or 15 mins work. I did question it with Tile and Grout at prior to booking, you advised that was the minimum charge and you and the contractor would not make any money out of it otherwise. I understand trades people need to make an income, but this seems an exceptionally high hourly rate to me - travel time etc included. Furthermore, had I known how easy it was, I think I could have done it myself. It would have been helpful of Tile and Grout to suggest that.
Anthony Cuzzilla
A good experience all round from my point of view. Frank has a very professional approach to the work.
Paul McCarthy
Very happy with the finished job! Thanks Frank, very professional and great workmanship. Would highly recommend.
Guest
Very impressed with the service from Frank. Job executed quietly and efficiently.
Guest
On time, polite and fantastic job Frank!
Guest
Frank did an excellent Job and we are very happy I'd recomend him any time
Guest
We had a great experience Frank exploaned what he was doing and why and was clean and professional in his work.
Guest
Very good communication and services :)
Guest
All very good. Happy with job. I haven't received a tax invoice to show payment .could you send one please.
Guest
Although the tradesman was running late, he still arrived and went ahead with the job. I am very satisfied with the work he did.
Guest
Great job completed
Bathroom came up like new and would recommend Tile and grout Pro
5 stars
Guest
Frank was absolutely great. He was on time and did an excellent job in both the showers.
Guest
Punctual service with clear communication via the app. Knowledgeable technician who could answer all my questions about materials and upkeep of grout. Despite being quoted a three-hour timeframe, the technician had completed the task in ninety minutes. Very impressed with the service and my shower looks as good as new!
Merilyn Rowe
Terrific extremely happy
