Michael W
Langford, WA
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
Photos
Video
Working Hours
Michael W is available on these times.
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Monday
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07:00 AM - 07:00 PM
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Tuesday
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07:00 AM - 07:00 PM
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Wednesday
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07:00 AM - 07:00 PM
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Thursday
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07:00 AM - 07:00 PM
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Friday
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07:00 AM - 07:00 PM
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Saturday
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07:00 AM - 07:00 PM
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Sunday
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OFF
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Services
Location
Langford, WACustomer Reviews
Guest
Appalling. Did not complete job on second attendance and became aggressive when asked to finish the job.
Guest
Michael did a fantastic job and I am very happy with the end result. He was a very nice worker who was very flexible to my requirements.
Guest
Great job and would recommed his service
Guest
Michael arrived a little earlier than indicated
Guest
Michael is so hard working and did a great job!!!
What fell down was the communication from the main office, particularly explaining the quote. I was worried they wouldn’t be able to quote accurately with only my photos which turned to be the case. The job did not cost much more but it took 16 hrs over 2 days to complete when the office had estimated 6 hrs. The office doesn’t answer phone calls all of the time, you deal with different people and they seem to be full of excuses (eg: our quoting system is very limited so we describe bathrooms as non wet areasjQuery21106563593031081869_1608769113150). It made me very hesitant to use them. I think they need to do a lot to improve this as the technician was great!
Guest
NO PROBLEMS WHATSOEVER - A JOB WELL DONE!
ONLY HOPE THAT SOME ADDITIONAL DISCOUNTS WOULD APPLY TO US PENSIONERS?
THANKS ALL THE SAME!
Guest
thank you Michael for the work done on our shower regrout. you arrived on time were very clean in your approach to the work done and the area around being kept clean and not walking dust throughout our home. will recommend you and your company to others. thanks Bev Donnelly
Guest
Michael did a wonderful job replacing broken tiles in our shower and regrouting.
Looks like new again!
Guest
Michael was punctual and polite. Job was finished professionally. All mess cleaned up. Great result
Guest
So happy with the service our floors look amazing Thankyou Michael
Guest
Michael put in a huge effort to get my shower re-grouted in 1 day and it looks amazing.
Thanks heaps.
Helen Geers
Extremely happy and booked my other shower in for the same quality treatment. Thank you
Nicholas Donald
Michael is a excellent tradesman and did a fantastic job. He came back siliconed around the shower recess. Highly recommended and a nice bloke too
Alan Thompson
Excellent workmanship. Very happy with how the job turned out
Glennice Jones
I was very pleased to be able to have a tradesman come out to do such a small job. Although I gave only 3 stars for value, I understand that there is a minimum fee for callouts. As pensioners, both in our 80s, we have very little money to spend on things like this but appreciate that it has to be done.
Michael was on time and very friendly and got to work right away and the job certainly appears very satisfactory. He also gave us a hint on how to extend the waterproofing of the grout by smearing a small amount of silicone on it. When it is all dry, we will do that.
Thank you. Glen
Neville Pratt
Michael was very punctual. He went about his work with no fuss and completed the job in excellent time.
Wendy Oconnor
Michael was a great communicator and did a great job. it may be my ignorance but the cost felt very high
Guest
Michael is a good guy, got here on time, got the job done, recommended grout instead of silicone, due to size of gaps (happy with that). Only issue I had afterwards was that he used brown grout for all the work, when the base of the white tiling originally had white silicone. I think the showers looked better with white along that bottom edge, not brown. I haven't decided to call PTS to rectify, as overall Michael did a good job.
Guest
Michael was late coming to the house . But I wasn’t worried. Im glad he came . He did an awesome job . Thank You Michael .
Guest
Good tradesman new his job
Guest
Looks great thanks!
Guest
Michael arrived on time, kept dust to a minimum, left the place very clean and the work was very well done
Guest
It was a bad experience !
He has replaced 4 tiles the wrong way around. He has not followed the original tile pattern and I would really like to know what you are going to do about it !
Very very disappointed
Guest
Michael arrived on time, he was friendly and explained that the shower re-grout work created dust so it is best to cover or remove items from the bathroom. He is a hard worker, in the 7 hours he was here he only stopped a couple of times for a break to have a drink and get some fresh air. When he finished he cleaned up as much as possible and explained to me what he had done. Great work, the shower looks fantastic.
Guest
Very helpful and a great job done
Guest
The tiles look great but there were a lot of other issues. I was told the ETA was 7.30 and he got here at 9. He didn't finish until 7pm which is fine but would have been great to know. There was dust everywhere including in the cupboard draws, in the bedroom and on the carpet. After he had left I found silicon on the mirror and what looks to be dried silicon on the shower screen. Some of the tiles have also been scratched by the drill. It took us over two hours to clean everything. We were not happy.
Guest
Still waiting for a confirmation of refund of double charge taken for payment of job. Michael did a great job very clean and tidy. Confirmation received and refund handled efficiently
Guest
He was very nice man, left a lot of dust mind, cleaned up in the bathroom mind. Left me a oil and petrol stain on driveway, needs to fix his car. I paid him on the day but no receipt.
Guest
Michael did an amazing job. The tiles in the unit I just moved into were laid in the 1960s, the grout was dark and like concrete and everything looked dull and dirty even after professional cleaners had worked on it. Michael went above and beyond in the work he did, digging out the old grout (an enormous job) and putting in new grout. They are obviously still 1960s tiles, but now they look so clean white and bright, creating a fresh and cheerful atmosphere. Michael worked extremely hard, was polite and thoughtful, cleaned up after his work and stayed very late to get the work done for me. If you have an employee reward system in your company, Michael should be the recipient of the year for his customer service, work ethic and quality of work.
Guest
The technician forgot to do the base tiles!!
Guest
Michael arrived on time and worked though the day. It is just two days since the job was completed and we have not commenced using the shower as yet. However, we are satisfied with the quality of work and service he provided.
Sharlene
Michael was very professional. On time and was tidy. His tile craft is excellent. Very happy that I can't tell that there used to be broken tiles there. (He was also astute with his observations and noted a second tile was cracked too)
Vesna Davogic
Michael is so kind, prompt , tidy, hard working, polite. He did excellent job. Hopefully this material (epoxy) will be easier to maintain now.
Trina Lane
Worst experience ever. Waste of money.
Guest
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Guest
Michael was great, arrived on time got the job done without any fuss.
Guest
Michael did a reasonably good job. Left some grout on the shower screen and in the corners on top of the silicone.
What has disappointed me most is the lack of communication between the office and Michael regarding the special offer for re-grout and silicone re-seal on the website, and because of that I did not get the silicone re-sealing of the shower screen and when I asked about it and showed him the website he said he had already done enough for the price I was paying.
Guest
Great service, work was excellent, tiles look like new, thank you, would recommend again
Guest
Michael was a really nice guy and hard worker. He tried hard to satisfy my expectations. He admitted that he hadn't done this type of job before and quite frankly used the wrong technique for filling travertine, leaving my expensive travertine looking terrible.
Guest
Polite, punctual and hard working
Guest
Michael did a fantastic job repairing our broken tiles and the steps look like new again. Thanks very much !
Guest
Had a great experience with Michael, was on time, efficient, provided a great level of service and answered all of my questions. Shower looks great. Will definitely recommend. Will use you guys again. Very happy customer.
Mark Bluett
Michael notified us he would arrive slightly early. He was very pleasant and helpful. His work was so good it is very difficult to tell which tiles he replaced. We are very happy. Thanks
Kathryn Downs
Michael was very professional and tidy.
David Ashworth
Work was completed on the day. Very polite and informative man.
We left is for 6 days before use and so far everything is as we hoped it to be.
Thank you
Frances Grace
Michael was great did a great job explained everything..I paid in cash as I dont have a credit card
Guest
Mike turned up on time and completed the job efficiently and to a high quality. He cleaned up well and gave clear instructions on the care of the work in the next day. Excellent job and good value for money.
Guest
Very good quick!
Guest
Would love him to be able to do other trades.
Very good at what he does
Guest
Tile Cleaners always promptly responded to all communications. Michael turned up on time and was a polite young man. He did an amazing job with the challenging work he was presented with. Well-done Michael and best wishes.
Guest
Yes very good, would happily ask for Michael again.
Guest
Michael arrived on time. Listened to what I actually wanted to achieve and set about to fix the problem then and there.
He did a good neat job and helped me out of a problem.
Guest
While the overall job was ok, was disappointed with the gouge in walls, cuts in the vanity units kick board and deep scratch in one of the new shower taps. Also some tiles had grinder marks where the tiler overrun the grout groves.
Guest
Michael was polite, he done the job , but after he had finished I was left with 5 cracked tiles, a 5cm gouge on a floor tile, several small gouges
Guest
At this stage the product and workmanship are great. Maybe spend a little more time on the clean up though mostly happy.
Guest
Really pleased with everything Michael did. On time, worked hard, did a great job, kept us in the loop the whole way through. Thankyou !
Guest
Michael is great. Meticulous work and plenty of attention to detail. Explains what’s happening and what he will do. Highly recommended.
Guest
Can’t fault service or workmanship.Great job.Would recommend.
Guest
Well worth the money. Michael did an awesome job. Was going to be a stop fix until full renovation but may have changed our mind after how well it turned out. Thanks guys
Guest
We are more than happy for the work Michael did
Guest
Excellent.
Linda
Friendly and professional from booking appt to completion of job
Rory Shepherdson
very happy
Guest
Mi
Leslie Harrison
Very friendly, and extremely polite
Natasha Johnson
Arrived a little late, but straight to work. Job completed promptly, effeciently and of high standard!
Sabina McGregor
Micheal was prompt and efficient. Did an excellent job with the grout, gave very useful recommendation's about the colour of the grout when asked. Job was completed in a very timely manner and floors and shower left clean. Would recommend Micheal and Grout Cleaners!
Brian Margison
Michael did a very professional job regrouting two shower recesses.
Brian Margison
Guest
Michael did a great job in replacing our cracked tiles. He worked diligently and made sure that the replacement tiles fitted in well with the other tiles.
I am very happy with the finished product and would not hesitate in recommending Michael to anyone wanting tile replacement.
Jenny
Guest
Michaels workmanship is impeccable, cannot fault him.
Guest
Very efficient and did a great job. He even cleaned up after he'd finished, im very happy.
Guest
Michael did an amazing job with our shower and would highly recommend him.
Guest
Michael was courteous, friendly and a hard worker. His workmanship is A1 and we are very pleased with the completed job. Thank you Michael.
Guest
Michael was great, on time, explained the job and confirmed the cost up, front which I like to see. Great job, shower looks brand new again. Thanks
Guest
Very good thank you Tracy Evans
Guest
Michael was very informative and advised me on the best way to deal with the problems with our shower tiles.
Guest
It’s far too early to comment on how great job is because Mike advised no shower for 4 days so grout could set
Amanda Grigg
Unfortunately the grout is not coloured as was initially advised. Michael was a nice man who worked diligently and did explain there was not much that could be done regarding the deep scratches in the slate. He did indicate they should come out as they were made in the previous sealant. The scratches were very deep and not were removed in cleaning or resealing of slate floor. He made an effort to fill any holes and areas found. Sadly the expectation was the grout would be coloured to blend however as per the attached photos, the grout is gray and certainly does not blend as we hoped.
Danielle Reece
Tiles look as good as they did when they were laid. Communication, the ability to get out here and do the job, and the ability to complete the job promptly were fantastic. Thanks so much
Casey .
Absolutely fantastic service and would absolutely recommend
Thankyou
Guest
Fantastic tradesman, very pleased with the end result
Guest
In my opinion the tiles don’t look any different/better than before the regrouting.
Guest
Two broken tiles in my apartment replaced. Land lord will never know!
Guest
Thanks Michael for a great job. Appreciate you staying back late to finish the job.
Guest
I liked the fact he was on time,polite,professionable.Very happy with his work.I will recommend him to anyone who needs work done
Karen Montgomery
Fabulous service. Very easy from start to finish. Prompt, efficient and very professional. Thank you
Patricia Cross
Very easy to deal with a professional company who gave great service from my first contact. My kitchen tiles look like new and I am very happy with Michael W for a really good job
Patricia Cross
Guest
Michael arrived on time and form the first moment went to work.
He said to me "it will be a little noisy for a little while, while I use the grout removing tool".
He seemed intent on doing through job.
Guest
All of the above were spot on. Highly recommend Michael.
Guest
Michael did an excellent job re-grouting our 2 showers. He is a real professional and we highly recommend him. Thanks again Michael!
Guest
My experience was positive. Michael rang before arriving and kept me infomed of progress. He answered my questions and worked in a small area during a very hot Saturday
Good.
Guest
I'm very impressed with your txting and emailing reminder and communication systems. It was a hard job for Michael but he soldiered on. Can I suggest that you provide your employees/contractors with powerful extraction fans? I was quite worried about his health, being exposed to all that mouldy grout.
Guest
Good job which was done efficiently and in a short time. We would definitely recommend.
Guest
Excellent and prompt service
Guest
Michael did a great job
Guest
Very happy with the service and quality of the job by Michael would highly recommend.
Guest
Good worker, good result. Left place bathrooms very clean.
Guest
Michael arrived on time he was friendly but professional, he explained to me that there would be a fair bit of dust, he got on with the work I don’t think he stopped once, on completion of the work Michael showed me what he had done, my first impression was how well he had cleaned up, the re-grouting was finished to a high standard, I would highly recommend Michael to anyone he was friendly but got on with his job to a professional standard.
So thank you to zMichael on a job well done
Regards Catherine Diamond
Guest
Our refurbished slate looks like new now. Receiving positive compliments from family and visitors. My only concern was the safety for the tiler replacing damaged slate on the first visiting working with a cordless saw with no protective footware. Just in thongs. (flip flops). Cannot complain about the work quality though.
Guest
Very happy with the work carried out communication was great neat and tidy tradesmen would definitely recommend thank you regards Richard
Sue Gilbert
Michael W did an excellent job for us and was very pleasant. Thank you :)
Guy Asser
Very pleased with the result. Really impressed with work ethic of Michael.....worked 9hrs straight with small break for a coffee only . Great result. Hope Michael got back to Perth safely in the xmas traffic. Thank you.
Julie .
Michael did a terrific job of my ensuite shower. He arrived on time, worked almost non-stop from 9am-4pm without complaint. Cleaned up after. Thanks Michael.
Rose .
While the tradesman was prompt and polite the grout is nothing like the existing colour, there are holes between the grout and the tiles and there are burst blisters of sealing on the repair job.
Sandra Kennelly
Thanks for a great job, good communication, reasonably priced and Michael was professional and arrived on time.
Guest
It was all good, only there were footprints all over the tile floors throughout the apartment, which is on view for a new tenant. Please use drop sheets in future.
Guest
Thank you for driving to Bridgetown and doing a great job even though it was not what you were expecting.
Guest
A job I was dreading to undertake or outsource was painlessly accomplished, and I am one happy customer. Many thanks.
Guest
I never give 10
Guest
I’m thrilled with the job Michael did replacing the tiles around my toilet. Communication was great and the area was cleaned up well when he was finished.
Guest
Very good.
Guest
All good Michael was very hard working and high quality workmanship.
I was charged $6/m2 for the water proof coating whereas Michael in the office said it would be $4/m2
Guest
Very polite and did a good job!!!
Guest
Very good job done.
Guest
Appreciate how hard Michael worked today (in the heat!!). Glad to have a good job done well. Thank you.
Guest
All good
Guest
Michael was a fantastic worker, very thorough, willing to work extra hard on our difficult bathrooms despite the unexpectedly large workload. Glad to have him come in on the public holiday to finish the work and no extra cost. Thank you again!
Guest
Even the review page is difficult to deal with. I did not click on any stars but as the cursor travelled over the page stars just switched on and cannot be removed. My experience was not only extremely disappointing but the work done has now damaged my tiles to the extent that they require replacement. My once beautiful tile job has been destroyed and the resultant regrouting is well below the standard of 'professional'. I am devastated and although I asked for the grouting to be completed, the company took the balance of the invoice from our credit card without responding to my emails and text messages. Be careful of giving credit card details for deposit, they will use it to take final payment, even if they haven't finished the job, without advising you that they are taking it.
A thoroughly disappointing and devastating outcome.
Guest
Great experience very professional the tradesman was on time, clean worker who done a great job.
I would highly recommend
Guest
Very happy with the communications leading up to my appointment. On the day Michael did a fantastic job. He was able to replace and re-level some problematic tiles and now the shower drains and everything is water-tight. Fantastic!
Guest
Needs training how to clean up at the end
Ronald Roth
Hi Michael was on time and worked without a break , very impressive. The job looks great and I’m confident in his workmanship. A good communicator so highly recommend, Regards Ron Roth
Jess Brittain
Awesome! Michael worked like a trooper and did an absolutely fantastic job. Nice bloke too. Very happy with the job, it looks great and a massive improvement.
Tina
Was disapointed a tile was chipped in my shower.
Michael was very polite and on time finished the job in less time than expected.
Debbie Kirk
Michael was on time in fact early. He was polite and did his job confidently. He cleaned the dust created and when spoken to was very polite. I would recommend your company to my friends and family
RENEE BENNETT
Michael was great and I loved the reminders and communication in the lead up to the arrival onsite. I had no idea the level of detail and work required, Michael took time out to explain to me the process and cleaned up well at the conclusion of the job. Thanks for all your help Michael it looks like new!
Cliff Bridle
Thank
You for sending Michael to repair our cracked tiles, very professional, extremely happy with the quality of work, would definitely refer Tile and Grout to anyone wanting work done,
Thank you once again,
Wife happy Life happy
Joyce Cheesewright
So pleased with a job well done we are really pleased with the end result would recommend your company to others. Justin was great with the organisation over the phone and Michael was a really nice guy. Thanks again
